TOLL FREE 1.800.452.0024  /  765.452.0044 VISIT OUR KOKOMO LOCATION

MON-THURS: 9:30-5:30 | FRI: 9:30-7 | SAT: 10-5

Service Department


At Guarantee Vacuum & Sewing Center, we have an in-house Service Department with factory trained service technicians for both vacuum cleaners and sewing machines.  This allows us to provide our customers with the best service at the quickest turnaround rate all while keeping our prices as low as possible.  We service most makes and models of vacuums and sewing machines.  More detailed information will follow. 

Sewing Machine Service:
As with any appliance, your sewing machine will operate better with regular maintenance.  We recommend that you have your sewing machine serviced every year to maintain peak performance.  Even if you rarely use your sewing machine, you will notice that a properly maintained sewing machine is critical to completing a quality project in a timely fashion.

 

BRAND * MACHINE TYPE STANDARD SERVICE RATE REPAIR PARTS AVAILABILITY^
Janome, Elna, Necchi, Baby Lock Sewing Machine, Basic
$69.99 + Parts Yes
Singer, Pfaff Sewing Machine, Basic
$79.99 + Parts Limited
Viking, Bernina Sewing Machine, Basic
$99.99 and up
Very Limited
Janome, Elna
Embroidery Machine
$79.99 + Parts Yes
Baby Lock
Embroidery Machine
$99.99 + Parts Yes
Janome, Elna, Necchi, Singer Serger $69.99 + Parts Yes
Baby Lock
Serger $99.99 + Parts
Yes
Viking, Bernina Serger $99.99 and up
Very Limited
       

 
* If you do not see your brand listed above, please contact us at 765.452.0044 or greg@guaranteevac.com to see if we are able to work on your sewing machine.

^ As a factory authorized dealer for Janome, Elna, Necchi and Baby Lock, we have access to the full compliment of available parts from these companies.  With all other brands, parts availability is inconsistent for us; however, if your machine requires any parts, we will happily check availability for you.

Long Arm Quilting Machine and Quilt Frame Service:
We service various makes and models of quilting machines and quilt frames on location.  We do not service any long arm quilting machines and/or frames in our shop, because transporting these items can cause additional problems.  Due to this, a Trip Fee may be applied to your repair bill.  Service for these machines/frames is done by appointment only.  Please contact us at 765.452.0044, at greg@guaranteevac.com, or at service@guaranteevac.com with any questions or to schedule an appointment.

Vacuum Cleaner Service:
Just like sewing machines, vacuum cleaners need regular maintenance, and we work on the vast majority of all name brands, including Simplicity, Dyson, Hoover, Kirby, etc.  For the most part, we will work on any vacuum cleaner for which we are able to get repair parts*.  Our service rates depend on the make and model of your vacuum as well as the repairs required.


Carpet Extractor / Shampooer Service:
info to come


Central Vacuum Service:
info to come

 


765.452.0044     702 S. Reed Rd, Kokomo, IN 46901       MON-THURS: 9:30-5:30 | FRI: 9:30-7:00| SAT: 10-5| SUN: CLOSED